Getting compression garments or medical equipment through insurance can feel complicated. Our team helps patients understand the full process, verify benefits, coordinate needed documentation, and stay supported from first contact through reorder.
We receive your referral or hear from you directly and begin gathering the information needed to move forward.
We review your insurance information, verify benefits, and determine what documentation may be needed before your order can be processed.
If a prescription, medical notes, or other paperwork is required, we coordinate with your provider and submit for authorization when needed.
We’ll walk you through what your insurance may cover, any next steps required, and any patient responsibility before an order is placed.
Once approved, we place the order, coordinate fitting or pickup if needed, and help make sure you receive the right product for your care plan.
Need replacements or eligible for resupply? We make it easier to request reorder support and stay on track over time.
Patients should be able to: